Email Us: billboardlife@yahoo.com or via the contact box below
Emails will be answered during Monday-Friday
Be sure to include your order number, name and email that you used for the transaction.
Mail Us:
P.O Box 915
N85W16110 Appleton Ave
Menomonee Falls, WI 53051-3089
EMAIL US
FAQ
Don't see a Particular Item?
There is more merchandise being added weekly, including snapbacks and accessories! Please check back often.
How do I place an order?
You can place an order by clicking here to shop
What Should I Know about Billboard Life Apparel?
You should know that when you make a purchase a large percentage of the proceeds go towards funding for mission trips!? Well, yes! Find out more at billboardlife.org
Payment and Shipping
Most U.S. orders ship U.S. Postal First Class Mail with tracking and delivery confirmation. Depending on certain sizes and weights, some packages may have to ship ground (USPS Parcel Post). You can expect an order to be processed in 3-6 business days from order date. Please note: We cannot change addresses once the package is already in transit.
International orders are processed within 3-6 business days. Although we have many packages that make it to their destination on time, customers will assume all the risk, responsibility, and cost for orders that are lost. Also, international orders may also incur Government Custom Agency Fees. We do not cover or reimburse any fees that customers will have to pay to their Government Custom Agencies to retrieve their packages.
USPS (United States Postal Service) will not track packages once they have left the United States. International orders. especially overseas orders, may take 4-6 weeks, due to Custom agencies and the postal service.Customers shipping internationally will assume all risks mentioned above. We are sorry for any inconveniences, and we will continue to find better ways to improve our service internationally.
Returns & refunds
*Please note:
***There are NO refunds or exchanges on sale Items.***
Returns and exchanges on all full price merchandise are accepted within 14 days of the date of order for items. Items must be in 100% new condition, have not been worn or altered. (Shipping costs are non-refundable)
If by chance we ship you the wrong size or tee we will re-ship the item and cover postage on the replacement.
Returns that have been worn, damaged, or altered from their original condition will be returned to the customer and no refund or exchange will be given.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
Please email us for additional questions.